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*Please note we offer complimentary Standard Shipping for orders with P15CES gift cards.

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Standard Shipping

Orders placed Monday to Friday before our shipping cut-off time of 6pm will be shipped within 5-7 business days. All orders placed after the cut-off time on Friday will be shipped the following Monday. Orders placed on weekends or holidays will be processed the next business day.

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Express & Rapid Shipping

Orders placed before our shipping cut-off time of 6pm will be shipped within 2-4 business days for express shipping, and 1-2 business days for rapid shipping. All orders placed after the cut-off time on Friday will be shipped the following Monday. Orders placed on weekends or holidays will be processed the next business day. All orders are subject to availability and credit authentication. During sale and holiday periods, additional processing time may be required.

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Shipping Restrictions

 

Shipping to P.O. Boxes

Please allow additional time for orders shipped to P.O. box addresses.

For orders shipped to P.O. box addresses, rural postal codes and remote locations considered "beyond points," we can reach your destination through Standard Shipping only. Please allow additional time for orders shipped to these addresses.

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Shipping to Multiple Addresses

You may only ship to one address per order.

If your order contains items that require shipping to multiple locations, you’ll need to place separate orders for each address.

 

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Taxes & Duties

Prices displayed on the website do not include taxes. When you proceed to purchase your order, sales tax (where applicable) and shipping charges will be calculated on the total value of merchandise, and will be displayed on the Order Summary page. No additional duty charges will be applicable to shipments within Canada, United States, United Kingdom, Switzerland, Australia, New Zealand, and the European Union.

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Order Tracking Information

Shipping Confirmation & E-Receipt Email
Once an order has shipped, we'll send you an email with the tracking number.
Click the link in the email to track the progress of your shipment.

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Refused Shipments

We do our best to ensure your items arrive in perfect condition. However, in the unlikely event that your box arrives in a damaged condition, please accept the delivery and contact P15CES Customer Service so that we can get you sorted. If you refuse your order, or any part of it without authorization from us, you’ll be responsible for all shipping charges.

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Redirecting An Order

Please make sure your shipping address is correct as we can’t redirect orders once items have been dispatched. However, you may contact us about an address change before your order has been shipped.

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